Since the emergence of the COVID-19 pandemic, many businesses have seen a drop in their productivity due to lockdowns. Additionally, some employees have had to be sent home to facilitate social distancing measures in the workplace. As a result, many businesses have been forced to shut down because their level of productivity could not sustain the business's survival in these trying times.
Nonetheless, managed IT service providers have initiated various trends that have enabled numerous businesses to maintain or improve their level of productivity during the COVID-19 pandemic. Thus, if the pandemic has hard-hit your business, here are three managed IT services trends you should consider implementing in your business.
Facilitating Remote Work Force
Country-wide lockdown forced most businesses to close down because their employees could not go to work. As a result, most business operations could not continue. However, some companies approached managed IT service providers for solutions that could enable their employees to work from home.
Before the COVID-19 pandemic, remote working was mainly utilized by large companies. However, due to the frequent lockdowns that ensued, many businesses started taking up the trend to maintain business operations from home.
Thus, since the COVID-19 pandemic is far from done and the chances of fresh lockdowns being implemented are still viable, it would be beneficial to have a managed IT service provider equip your business with the infrastructure necessary for remote working. Thus, should there be additional lockdowns in the future, your business's productivity will not diminish.
Another managed IT service trend that could significantly help your business maintain productivity during the pandemic is automation. Automation involves utilizing software to enable computers to conduct some of your business's operations without the need for human supervision or interaction.
Due to social distancing, most businesses are short-staffed. As a result, the few personnel available are becoming overwhelmed with the work they need to get done to maintain productivity. As a result, many businesses have witnessed a decrease in employee morale.
However, if you opt for automation services, you can reduce the burden being levied on your employees. Additionally, you stand to gain an improved level of productivity because automated business solutions are not prone to demotivation, sick leaves, errors, or even lockdowns like your employees.
Enhanced Internet Security
During the COVID-19 pandemic, various businesses have fallen victim to cyber-attacks, especially during lockdowns because IT security staff were at home. As a result, many companies have had to reconsider their IT security approach to avoid such instances.
Fortunately, managed IT service providers can keep your business secure from cyber-attacks even during lockdowns. Like any other business, MSPs were also affected by lockdowns. However, MSPs had already set up remote monitoring systems for their staff. As a result, they were able to maintain 24-hour internet security monitoring for their clients.
Therefore, as long as the COVID-19 pandemic looms, you may want to shift to a managed IT service provider for internet security instead of having the internet security managed in-house. Thus, if new lockdowns are implemented in the future, your business's cybersecurity will be catered for.
Contact a local managed IT service to learn more.